Open a Support Ticket

Tell us what is going on and we will get back to you by email

New ticket

Already a PoolTrac customer? Use the email on your account and we will link the ticket to your company automatically.

Your ticket link goes here. Use the address on your PoolTrac account if you have one.

Up to 5 files, 10 MB each. Images, PDFs and documents.

We only use these details to answer this request.

Find my ticket

Enter the ticket number and the email you used and we will open the ticket right here. If you would rather have the link emailed again, you can do that too.

Prefer to talk?

Call 1-855-854-6776, Monday to Friday. Have your company name ready and we will find you straight away.

Is something down? Check status.pooltrac.com first.